Reference

Open your privacy choices at pencethoki

Baccarat, Sugar Rush, Tennis Betting, Aviator, Super Bingo and Fishing God sessions create account, device and wallet records, and our Privacy Policy explains how we use them.

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Explore how policy covers your data

pencethoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy setting starts with the account step you complete: phone number, password, wallet name and any KYC document we ask for when a payout request needs checking. We collect only the data needed to run your account, protect access, process DANA, OVO, GoPay and QRIS

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records, answer your chat, and meet legal or risk checks that apply in Indonesia. Cookie records help us keep you signed in, remember language choice and detect repeated failed logins. Game activity such as Baccarat table entry, Aviator rounds or sportsbook slips is stored as transaction
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history so your balance can be reconciled. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Check your privacy contact paths

Privacy questions need a clear route, not a generic inbox. We keep account-data requests inside channels where your identity can be checked before we discuss wallet records, device entries or game history.

Live chat privacy check Use live chat from your account menu between 09:00 and 23:00 WIB when you need a quick privacy answer. We ask for account email and last wallet rail, not your password.

Email data request Send privacy requests to support through the account contact form when you need access, correction or deletion checks. We reply with a case number and may ask you to confirm your phone number.

Account security path Open Account > Security > Active Devices to see recent device sessions before contacting us. If one looks unfamiliar, message support and we will check login time, IP range and wallet activity.

ACCOUNT CARE

Browse our data handling steps

We treat privacy work as part of account operations. That means wallet checks, cookie use, device sessions, support replies and retention rules are handled by defined teams rather than left as vague…

Account creation data

When you create an account, we collect your phone number, email, username and encrypted password. We use these details to identify you during support contact and to keep wallet changes tied to one account.

Wallet and payout records

DANA, OVO, GoPay and QRIS records include reference codes, timestamps, amount, wallet name and status. When you request a payout, we compare these fields with your account name to reduce mismatch risk.

Cookies and sessions

Cookies help keep your session active, remember language choice and detect repeated login failures. You can clear them in your browser, but doing that may require a fresh login and device check.

Device security checks

We record device type, browser, IP range and login time so unusual access can be checked. You can view active sessions from Account > Security > Active Devices and close any session you do not recognise.

Game and balance history

Live casino, slot-feature rooms and Tennis Betting activity create balance records. We keep game IDs, stake values, result timestamps and settlement status so account disputes can be checked against provider logs.

Retention and deletion requests

Some records must be kept for legal, finance or security checks, while other data can be corrected or removed after identity confirmation. Ask support for a privacy request and we will explain the next step.

Check answers before you join

These privacy answers focus on what you are likely to ask before opening an account: what we collect, how wallet data is handled, which device records are visible, and how to contact us. If your situation involves local access rules, our team will point you to the account status we can verify.

We collect your phone number, email, username, encrypted password, device details and wallet references. If a payout or account check needs extra proof, we may ask for a document and use it only for that check.

We use wallet names, reference codes, amount, timestamps and status to reconcile deposits and payouts. This helps us match your account with the payment rail and respond if you ask about a missing or delayed transaction.

Yes. Contact support from the account form and tell us which field needs correction. We may confirm your phone number, wallet name or recent login before changing data that affects access or payouts.

Cookies keep your login active, remember language choice and help us detect repeated failed access attempts. On Android or iOS browsers, you can clear cookies in browser settings, then log in again and complete any device check.

Only authorised operations, finance and support staff can access records needed for their work. For example, a wallet query may show DANA status, while a balance dispute may show Baccarat or Aviator settlement details.

We keep data while your account is active and longer when finance, security or legal checks require it. When retention is no longer needed, we remove or anonymise records where the law permits.

Access and eligibility depend on local law and are available only where local law permits. If your account status changes because of regional rules, support can explain what data we hold and what request options remain.

Open your privacy choices at pencethoki

Check your privacy contact paths

Browse our data handling steps

Account creation data

Wallet and payout records

Cookies and sessions

Device security checks

Game and balance history

Retention and deletion requests

Check answers before you join

01 What personal data does pencethoki collect when I open an account?

02 How is my DANA, OVO, GoPay or QRIS data used?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy on mobile?

05 Who can see my game and wallet records?

06 How long do you keep my data?

07 Can I use the service from anywhere in Indonesia?

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